Privacy Policy
Effective Date: September 10, 2026
This Privacy Policy explains how Tinker Apps Inc. ("we," "us," or "our") collects, uses, discloses, and protects personal information in connection with our website, applications, and services, including TinkerTray (collectively, the "Services").
1. Information We Collect
We may collect the following categories of information:
- Account Information: name, email address, login credentials, and profile details.
- User Content: photos uploaded by users, prompts, themes, craft supply information, and generated craft ideas.
- Reports: if you report a user or a piece of content, the details you submit. Reports are reviewed by us and never shown to the person you reported.
- Purchase Information: membership status, credit purchases, transaction metadata, and billing-related records processed through third-party payment providers.
- Technical Information: device information, browser type, IP address, app version, crash data, analytics, and usage information.
- Communications: messages sent to us for support, feedback, or other inquiries.
We do not collect your email address for public display, and we never expose it to other users.
2. How We Use Information
- Provide, operate, maintain, and improve the Services.
- Create and manage user accounts.
- Generate craft ideas and related content based on user inputs.
- Enable community posting and sharing features, and enforce each user's own sharing/visibility choices.
- Operate safety features: blocking, reporting, and account deletion.
- Process purchases, memberships, and credits.
- Respond to support requests and communicate with users.
- Monitor usage, troubleshoot issues, and improve safety and reliability.
- Comply with legal obligations and enforce our terms.
3. AI and User Content
TinkerTray uses AI tools to generate craft ideas from user-provided photos, themes, age ranges, and other inputs. Uploaded content and prompts may be processed by third-party service providers that help us deliver AI functionality. Users should avoid uploading sensitive personal information in images, prompts, or community content.
4. Community Features
If you choose to post content in community areas of the Services, that content may be visible to other users. Please use caution when sharing information publicly.
5. Payments
Purchases of memberships or credits may be processed by third-party payment providers. We do not store full payment card numbers on our own systems unless explicitly stated otherwise by the payment provider workflow.
6. Sharing of Information
We may share information:
- With service providers that help operate the Services, such as hosting, analytics, AI, authentication, and payment vendors (including Google/Firebase and Apple).
- With other users, but only the content and profile details you've chosen to share through the Services' own visibility settings.
- When required by law, regulation, legal process, or governmental request.
- To protect the rights, safety, and security of our users, our company, and others.
- As part of a merger, acquisition, financing, or sale of business assets.
We do not sell your personal information, and we do not use it for third-party advertising.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Some records tied to your interactions with other users — for example, content you shared in a community area — may persist after you stop using the Services.
8. Your Choices
- You may be able to update certain account information within the app.
- You may report another user, or a specific piece of content, at any time.
- You may delete your account at any time by contacting us, subject to legal or operational retention requirements.
- You may opt out of non-essential marketing emails using the unsubscribe link in those messages.
- You may turn push notifications on or off from your device's system settings.
9. Children
TinkerTray may be used by families, but children should use it under the supervision of a parent or guardian where required. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information inappropriately, please contact us so we can review and take appropriate action.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Processing
Your information may be processed or stored in jurisdictions outside your province, territory, or country, including where our service providers (such as Google/Firebase) operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Tinker Apps Inc.
Winnipeg, Manitoba, Canada
info@tinkertray.app